Appeal & Complaint
In order to protect the legitimate rights and interests of all relevant parties, to maintain the impartiality and authority of huakai certification, huakai certification accepts the application, the organization and the supervision of the community.
On the company or the personnel in violation of national laws, regulations and relevant provisions of the approved body, do not meet the requirements of confidentiality, integrity and objectivity of phenomena and behavior, can put forward to appeal and complaint.
Huakai certification has established a documented process to ensure that complaints and complaints from stakeholders are handled in a timely manner.
We appreciate any feedback that will help us improve our work.
We will take all complaints and complaints seriously and try our best to meet the expectations of stakeholders.