Improving quality and efficiency, adhering to compliance
Risk prevention wins trust
Supporting organizations in high-quality and sustainable development

Service certification is one of the three major certification categories in China. It is a third-party conformity assessment activity based on relevant technical specifications and standards to prove that specific services meet regulatory requirements, aiming to build confidence among customers, regulatory agencies, and other stakeholders that their services meet the requirements.

HIC Huakai combines document review, on-site audits, and customer satisfaction surveys to conduct third-party star ratings on the service capabilities, management levels, and customer experience of various service organizations such as wholesale and retail, property management, and scientific research. This helps organizations systematically improve service quality and enhance brand reputation, providing authoritative proof of capability in bidding, government procurement, and market competition, helping services upgrade from standardization to excellence, and enhancing market competitiveness and industry recognition.